Tenant create issue, property manager open that issue and can approve or reject. If issue approved by property manager. System automatically generate a work order respected to that issue. Now Property manager assign that work order to their respected landlord. Landlord can approve or reject that work order. If landlord approve that work order and assign to property manager. Property manager assign that work order to contractor. Contractor will assign that work order to their workers.
Worker will go on that work site and complete that work.